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“Norm, your skill, integrity and professional no nonsense approach to selling has allowed QMIND to close major Fortune 500 accounts within its first year of business, which has been vital to QMIND’s early successes. Your sales philosophy has helped us increase deal sizes and shorten the sales cycles, since prospects are now paying for the product during their initial evaluation phase. Thank you for the expertise and dedication that you brought to QMIND. While this past year has had its share of highs and lows, you were steady and loyal all the way. You have been a great business partner for me. We look forward to your continued support as a strategic sales advisor to our company.” -- Michael Berkley, CEO, QMIND, Inc. |
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"Norm, I always appreciate your feedback and your candor. You are immeasurably valuable to me - thank you!" -- Jennifer FitzPatrick, Product Specialist, Inspiration Software, Inc. Portland, Oregon | ||
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"Norm, thank you for your continued support of Infinity Softworks. Your professional guidance has been of immense value from your one-day negotiation seminar and on-going professional coaching. More than ever before, we are effective at holding our margins, negotiating alliances with confidence, and most of all have increased the value we provide to our customers. Your unique ability to communicate your sales techniques practical application is invaluable. Please do not hesitate to let others know just how much I value you and your services." -- Elia Freedman, CEO, Infinity Softworks |
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"What a pleasure to have you join us yesterday as a guest lecturer and have you share your expertise and experiences. I have received rave reviews from the students; you really hit the nail on the head! Our ability to include perspectives such as yours is a key part of our initiatives to expand students' experiences well beyond their course work, so I greatly appreciate your willingness to join in and contribute to our efforts. Plus, as always, I enjoy your company and way of looking at the world." -- Director Christopher Klemm, Austin Entrepreneurship Program, Oregon State University |
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"Norm, twelve days ago, I received a call from a potential client. Two days later I got the OK on what I conservatively estimate to be work that will involve $250,000 in professional services over the next five months. The next day, he called and said his boss had put the brakes on. A year ago, I would have been disappointed and worried. I would have walked around with butterflies in my stomach until the situation had been resolved.But since then, I have participated in your negotiation seminar. When I got off the phone after having the sale pulled, I heard you saying, "They'll always try to take the sale away at least once." So I grabbed a cup of coffee, sat down and started to type up the additional information they said they needed. This morning, my client called and said that. . .had sold his bosses. Thanks. Just being able to sit down calmly after having the sale taken away the first time was worth the cost of your seminar. -- Vice President and Creative Director, Sanda Communications. |
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"Norm, I wanted to let you know just how much I have enjoyed and appreciated your direct involvement in helping my sales force. Your one-on-one coaching and dedicated support has been extremely valuable. In particular, I would like to express my gratitude for how quickly you jumped in and helped InFocus with our new Agent's Program. Helping us expeditiously tune our sales scripts and communicate the real value of this important new program has already increased the confidence and productivity of our salespeople, who are dedicated to this critical endeavor. You gave unselfishly of your time for which I am also appreciative. It will be my pleasure to assist you in the future. Please do not hesitate to call upon me if there is anything I can do to support you or ORM Consulting, Inc." -- Senior Manager, American Sales, InFocus Corporation, Wilsonville, Oregon |
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"The concepts and techniques of negotiating presented in Norm's seminar continue to serve me well in business and personal dealings. Norm is a dynamic speaker and the information covered is practical and can be put to use immediately. This course is so beneficial, I took it twice." -- Jorma Meriaho, JTM Consulting. |
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CEO and Co-founder , Inspiration Software, Inc. Portland, Oregon (view letter in pdf) Inspiration Software. |
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"Initially Authors Academic Press engaged Norm to assist us with finding new investors. We quickly realized Norm's business astuteness went well beyond just his ability to effectively communicate the value of our company to investors. Norm has been instrumental in assisting us to articulate the strategic core of our business plan, develop critical corporate documents, and coordinate projects. Recognizing Norm's value to our company, we quickly added him to our professional group of formal corporate advisors." -- Chairman of the Board, Authors Academic Press, Corvallis, Oregon |
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"Norm, THANK YOU, you are really starting to make a difference now and I am very appreciative of your efforts. The sales people are all grateful for your support and direct coaching and, of course, they love to call you 'Stormin' Norman' which I think is great! Our sophomore salesperson is becoming successful because she is not afraid to try your techniques exactly as you suggest. She is learning that words and how they are said are everything when all you have is a phone and a few minutes to sell. Let's keep working on the others and make believers out of them as well. Our senior most sales representative has always resisted anything that seems "canned" to her. She doesn't realize that her listeners would not consider it contrived if she used well thought out, tried and trued phrases. Onward and Upward!" -- Vice President, Lund Performance Solutions, Albany, Oregon |
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"Norm effectively communicated some of the most important sales negotiation techniques that I've ever heard. His real-world experience, personal integrity and intense customer-focus comes together to help sales professionals understand the negotiation process and how to create win/win solutions. I found the seminar most helpful and recommend it to all sales professionals." -- Vice President of Client Services, ABC Technologies, Inc., Beaverton, Oregon. |
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"Norm, I really thought your presentation was excellent, probably the best presentation of its kind that I have ever seen. What I appreciate most is that it is grounded in rational and moral principles: win-win, value, honesty. It was obviously a work of love by a rational and moral person. I really could find nothing to disagree with, and that is very unusual for me. My congratulations to you, and my thanks too!" -- Director Research and Development, Lund Performance Solutions, Albany, Oregon |
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"Norm's one-on-one sales coaching has increased the overall skill level of our sales people. During a very challenging time, when our industry's sales were down, our sales increased by over 71%. In addition, the morale of our sales organization is better because of Norm's candid and professional guidance and support. As the owner of Visions Technology, I have come to value Norm's personal interest in my company, our people, and me. All of us at Visions Technology value Norm's professional counsel." -- Owner, Visions Technology in Education, Eugene, Oregon |
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"I have had the extremely good fortune of working with Norm Galvin for over 2 years. Norm coaches the Inspiration Software, Inc. Sales Team for three days a month and has been instrumental in upgrading the sales processes at Inspiration Software. When I was a stockbroker for ten years, I periodically recorded myself for eight hours a day. I was on my own when I critiqued my work. Norm is that second ear and he offers suggestions that I had not thought of. The best feature of Norm's coaching is that he brings the level of confidence up in everyone that the touches! I recommend that you take advantage of Norm Galvin's skills because the benefits that you will receive are ten fold." -- Manager, Product Associates, Inspiration Software Inc., Portland, Oregon |
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"Hello Norm, Thank you again for doing such a terrific job for us at the Sales Conference. The feedback has been astounding and everyone walked away with the feeling that they had learned a great deal and had fun doing it. I'm happy to tell you that we already made a few changes based on suggestions you made and the words 'Quid Pro Quo' are mentioned often these days! You were the highlight of our conference. Here is what some of the others thought: |
Relevant and motivating. I am going to use many of his ideas to tweak my sales techniques and increase my sales.
GREAT! The topic was 'dead-on' relevant to our sales needs.
Tremendous. I can already start to implement some of the changes or suggestion.
Presented actual ways to make use of his method that was tangible and not just a theory. If everybody picks up just 2 or 3 of his points, it should improve everybody's sales numbers.
We need more sessions like this. Is there a possibility of scheduling a 'Day Two'. . ." -- Sales Manager, Yardi Systems, Santa Barbara, California
"Norm, I wanted you to know your training has directly resulted in an advancement in my career. During the time you consulted at Chrome, my sales have increased and you gave me new confidence. Please send any other salespeople who might have questions about your value or skill set my way." -- New Promoted Channel Sales Manager, Chrome Data, Portland, Oregon
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"I recently attended a sales seminar presented by Norm Galvin - talk about time well spent. This was a full day of practical, real world selling information. The material on Quid Pro Quo would help the new salesperson as well as the seasoned professional. Equally valuable were the techniques to assist in qualifying prospects. This was great stuff. However, the real value of the presentation was in the fact that I was able to put the ideas to work the very next day! Needless to say, I can recommend Norm's presentation to anyone who needs to upgrade his or her selling skills." -- Vice President of Sales, LPI Software Funding Group, Wayne, Pennsylvania |
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"I have had the pleasure of working with Norm Galvin for the past five months. Because of Norm's professional management abilities and sales coaching technique, Chrome Data expanded his responsibilities to include the direct management of our sales organization. Norm's unique qualifications allowed us to trust his judgment to screen, interview and recommend his replacement. Norm filled a critical role as our acting Vice President of Sales during a very important time in Chrome Data's growth. Norm's candid counsel complemented the professionalism of our Executive Team. Norm became part of the Team and demonstrated ownership far and above his consulting role. I am privileged to provide a reference for Norm and wish him great success." -- General Manager and C.O.O., Chrome Data Corporation, Portland, Oregon |
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"Norm's unique one-on-one approach of working directly with each of our sales representatives made a significant and almost immediate impact to increasing our sales revenue. We also experienced an unexpected boost in the morale within our sales organization as a result of Norm's effective techniques. His written Sales Skill Inventory Report for each team member, provided positive guidance from which our sales representatives now have a formal measurable plan for improvement. We also benefited from Norm's previous executive experience through his observations and recommendations to improve our company's procedures, which have increased our overall productivity." -- Vice President of Sales, Inspiration Software, Portland, Oregon |
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"Norm was originally engaged to assist us to evaluate options for restructuring our sales and marketing organization. His candid approach helped us evaluate all our alternatives. In addition, Norm's intuitive analysis network of professional resources and experiences in negotiating strategic partnerships assisted us in forming a very beneficial strategic alliance." -- President of InfoSense, Inc., Corvallis, Oregon |
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"Norm was engaged as a guest speaker for our Annual Sales Meeting. His presentation, concerning Negotiating Techniques and Working With Marquis Accounts was value packed with a lot of quality information that my sales representatives want to implement. The president of our company was extremely impressed with Norm's presentation. I definitely plan on using Norm's services again." -- National Sales Manager, Air-Weigh, Eugene, Oregon |
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"Dear Software Success, I would like to personally recognize Norm Galvin's superb performance in his seminar in Dallas. His information and style really was a breath of fresh air to the highly technical world of software sales. Thank you again for allowing Norm to present. I look forward to a future engagement if Norm is involved." -- District Sales Manager, ISI, Plano, Texas |
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"Norm was recognized for his ability to motivate and work with people. He also had an empathic ability to work with our clients." -- C.E.O. & Chairman of the Board, Software Support Services, Inc., Corvallis, Oregon |
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"When considering a sales executive, the most important question is, 'Will he/she deliver the numbers as forecasted? Norm and his team of sales professionals always met or exceeded their sales plan." -- C.E.O. & Chairman of the Board, ABC Technologies, Beaverton, Oregon |
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